An Amazon refund manager is a tool that helps sellers identify and recover money owed by Amazon for incidents such as lost or damaged inventory. Helium 10’s Refund Genie acts as your Amazon refund manager, automating the FBA reimbursement process and ensuring you don’t miss any eligible claims. 

Our Refund Genie Amazon reimbursement service automates the process of identifying claims for lost or damaged items and streamlines the filing of those claims with Amazon. Unlike most reimbursement services that charge a commission of 20% (or higher) on your recovered funds, Refund Genie allows you to keep every dollar – no commissions.  
By using Helium 10’s Refund Genie, you save time and maximize your refunds without having to manually find and submit all your Amazon FBA reimbursements one by one. Instead, we notify you of any available claims and provide the information you need to verify these with Amazon. To file your claims, all you need to do is copy, paste, and send the information we provide directly to Amazon for verification. 

Using Refund Genie for your Amazon reimbursements helps sellers like you recover money for inventory that was lost, damaged, or mishandled by Amazon with less effort and stress. Utilizing Helium 10’s Refund Genie ensures you’re promptly notified of any eligible reimbursements, providing a quick way to recover funds that could potentially otherwise go unnoticed.

Using an Amazon reimbursement service like Refund Genie can be highly profitable for Amazon FBA sellers. Sellers who haven’t used a reimbursement service before have often recovered thousands, and sometimes even tens of thousands, of dollars from Amazon thanks to Refund Genie. Plus, with Refund Genie’s zero commission policy, you keep 100% of the money you recover right where it belongs – in your account.  

To maximize your FBA reimbursements, use Helium 10’s Refund Genie to automate the identification and filing of all your eligible claims. This ensures you recover every dollar owed for lost or damaged items, reducing financial losses and optimizing your operational efficiency. 

Refund Genie automatically audits your Amazon seller account for potential reimbursements, but it does not include Inbound FBA shipment discrepancies in its reports, and the seller will still need to manually submit claims within Amazon Seller Central.

Managed Refund Service offers more comprehensive automatic auditing and automatically submits and monitors claims on the seller’s behalf. Because of this, Managed Refund Service requires additional account setup before automatic claim submission will begin.