Most Recent Posts

Episode 15 – Get More Customer Reviews by Creating Hype Off Amazon

Serious Sellers Podcast EP 15: Steven Black and Bradley Sutton discuss hacks for getting more customer reviews through social channels off of Amazon.

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Episode 12 – Introducing Follow-Up: The Story Behind Our New Email Automation Tool with CTO Bojan Gajic

On this episode of Serious Sellers Podcast Helium 10's CTO Bojan Gajic, tells the story behind the making of the newest tool Follow-Up.

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Episode 15 – Get More Customer Reviews by Creating Hype Off Amazon

Posted on: March 26, 2019 Posted by: Helium 10

Serious Sellers Podcast EP 15: Steven Black and Bradley Sutton discuss hacks for getting more customer reviews through social channels off of Amazon.

Read more

Episode 12 – Introducing Follow-Up: The Story Behind Our New Email Automation Tool with CTO Bojan Gajic

Posted on: March 16, 2019 Posted by: Helium 10

On this episode of Serious Sellers Podcast Helium 10's CTO Bojan Gajic, tells the story behind the making of the newest tool Follow-Up.

Read more

How to Provide Good Amazon TOS Compliant Customer Service

Posted on: March 13, 2019 Posted by: Jonathan Dean

With the gap to communicate with customers narrowing, how do sellers keep in contact with them while remaining compliant with Amazon Terms of Service?

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Episode 10 – How Studying Competitor Amazon Reviews Can Reveal Valuable Customer Insight

Posted on: March 12, 2019 Posted by: Helium 10

Serious Sellers Podcast EP10: Bradley and Sean discuss how studying competitor Amazon reviews, both good and bad, can uncover significant customer insights!

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10 Ways to Reduce Unnecessary Amazon Returns

Posted on: April 12, 2018 Posted by: Helium 10

Holidays and big sale events are always a double-edged sword for many Amazon sellers—they make great sales, but wish they could reduce the number of Amazon returns that cut into their profits. Here are 10 ways to stave off the effects of "return-mageddon."

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Get Reviews Without Violating Amazon’s Review Manipulation Policy

Posted on: January 19, 2018 Posted by: Helium 10

Since Amazon updated its review policy to ban “any attempt to manipulate reviews,” yet many sellers are still being suspended and banned for review manipulation. To keep your account in good standing, it’s critical to understand what Amazon considers to be a manipulation of obtaining reviews of your products.

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3 Million Amazon Sellers In Shock As Amazon Announces Review Services are Now Banned!

Posted on: October 4, 2016 Posted by: Helium 10

It seems the online shopping giant is really on a roll where its review criteria is concerned. In the last 24 hours, yet another significant change to their review guidelines has been announced.

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Amazon's Customer Review Creation Guidelines Change Again! Learn What This Means for Amazon Private Label Sellers

Posted on: October 1, 2016 Posted by: Helium 10

Fake Amazon reviews are a nuisance for sellers, consumers and Amazon. Not only do they blatantly ignore the company's Terms of Use, but they also damage the value of genuine reviews and mislead consumers. Discover what the new Amazon review guidelines mean for private label sellers.

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